Hopkinsville Community College – Kentucky Community and Technical College System
Administrative Assistant II – Advising Center (Position 10005493)
Open Date: 07/23/24 – Close Date: 08/04/24
KCTCS is committed to achieving excellence through cultural diversity. We actively encourage applications and/or nominations of persons of color, women, veterans, persons with disabilities and other individuals.
KCTCS is an equal opportunity employer and educational institution.
POSITION DESCRIPTION
The primary purpose of the full time Administrative Assistant II (Advising Center) is to provide and encourage a positive, helpful and inviting environment with excellent customer service for the students, faculty, staff and guests in the Advising Center.
MAJOR RESPONSIBILITIES/DUTIES
• Provide excellent customer service to students, faculty and staff, and campus guests, including unplanned walk-ins and appointments.
• Manage the Advising Center and Testing Center budget effectively and timely. Order supplies, promotional items, process travel, purchase food items for specific events, and check requests.
• Correspond with students through phone and/or mailing projects (post cards, letters). Assist in answering main HP-Advising emails and voicemails. Respond to messages via SignalVine (texting).
• Provide advising center with general administrative and clerical support, including: making appointments for Advising Center admissions advisors; checking students in and out of Starfish; assisting students with enrollment into classes; answering multiple phone lines in the Advising Center; scheduling placement tests for students.
• Scan and upload academic plan (MAP) for all Hopkinsville Community College students into OnBase and document in PeopleSoft. Maintain database on faculty/departments as they turn in MAPs each semester.
• Other duties as assigned by Director of Academic Advising and Assessment.
MINIMUM REQUIREMENTS
• Associate degree and one year related work experience, or equivalent.
• Excellent interpersonal and customer service skills.
• Excellent organizational and detail oriented skills.
• Ability to maintain department budget effectively.
• Excellent computer skills.
KY law requires state and national pre-employment background checks as a condition of employment.
Initial review of applicants will begin on August 5, 2024.
Applicants will be notified if selected for an interview.
For questions regarding the above position, contact us by emailing hp-hr@kctcs.edu
HOW TO APPLY
